Enterprise-Grade Reliability & DevSecOps Transformation
Ensuring 99.99% availability for mission-critical insurance systems via hybrid cloud & DevSecOps.
Executive Summary
LSN specializes in developing and maintaining complex IT ecosystems for financial and insurance institutions. For their key client, one of Poland's largest insurers, any system unavailability directly translates into a complete halt of sales across a nationwide agent network. Professnet assumed full responsibility for the operational layer, implementing a DevSecOps model and High Availability (HA) architecture. The collaboration resulted in achieving 99.99% availability while simultaneously accelerating the software release cycle by 60%.
Challenge: The Stability vs. Agility Paradigm
Operating within the highly regulated and competitive insurance sector, LSN faced a dual challenge necessitating a compromise between operational stability and rapid innovation:
Business Continuity Requirements
The systems support thousands of agents and multi-agencies nationwide. Any service interruption prevents policy sales, generating significant financial losses and reputational damage.
Infrastructure Complexity
The environment required management of a hybrid structure combining On-Premise resources (Hyper-V clusters) with cloud scalability (Azure, Kubernetes), along with complex ETL processes for data integration.
Software Delivery Velocity
Development teams needed to implement new features rapidly to maintain market competitiveness. Traditional operational silos slowed down deployments, creating performance barriers.
Security & Compliance
Strict adherence to ISO 27001, GDPR, and DORA standards required rigorous access control, vulnerability management, and system hardening.
Solution: Integrated DevSecOps & Hybrid Cloud Architecture
Professnet implemented a comprehensive support model, acting as a strategic technological partner rather than a mere service provider. The solution was grounded in ITIL Service Operation standards and the Azure Well-Architected Framework.
Schedule an Infrastructure Assessment
Resilient Infrastructure (High Availability & Redundancy)
We architected a fault-tolerant environment to eliminate Single Points of Failure (SPOF):
Hybrid Orchestration
Management of Hyper-V clusters and containerization platforms (Kubernetes, Docker Swarm) to ensure optimal resource utilization.
Network Redundancy
Implementation of BGP protocols and SD-WAN, complemented by Azure Express Route, ensuring uninterrupted connectivity between data centers and the cloud.
Disaster Recovery
Deployment of rigorous DR procedures to guarantee business continuity in catastrophic scenarios.
Process Automation (CI/CD & DevOps)
We assumed ownership of the code repositories and deployment pipelines, bridging the gap between Development and Operations:
Pipeline Standardization
Utilization of GitHub Actions, GitLab CI, and Jenkins to automate the Build/Test/Deploy stages.
Efficiency
Standardization of environments allowed for frequent, reliable updates without service degradation.
Proactive Observability & Security
Transitioning from reactive support to proactive monitoring:
Observability Stack
Implementation of real-time monitoring for logs, metrics, and alerts, integrated with SIEM/SOC systems.
Vulnerability Management
Regular vulnerability scanning and systematic system patching (Patch Management) to mitigate security risks.
Professnet Expert on the Project
“In the insurance industry, maintenance is not just about keeping the lights on; it is about ensuring operational elasticity. By integrating BGP routing and SD-WAN with our Kubernetes clusters, we created an infrastructure that is self-healing. If a node fails, the traffic is instantly rerouted, making the incident transparent to the end-user, the insurance agent selling a policy.”
Key Results & Business Impact
The partnership delivered measurable improvements in operational stability and development velocity.
Operational Excellence
Maintained 99.99% availability for over 50 critical systems through full redundancy and proactive monitoring.
Accelerated Time-to-Market
60% reduction in deployment and update times due to CI/CD pipeline automation.
Risk Mitigation
45% decrease in critical incidents achieved through preventive maintenance and automated alerting mechanisms.
Developer Productivity
30% increase in development team efficiency, allowing LSN engineers to focus on code rather than infrastructure troubleshooting.
Unquantified Value
Specialized Knowledge Transfer
Professnet experts provide continuous architectural consulting, enhancing the internal competencies of LSN's teams in Kubernetes and Cloud Security.
Regulatory Peace of Mind
Comprehensive reporting and adherence to financial sector standards (DORA, NIS2) ensure the client is always audit-ready.
Scalability Assurance
The standardized environment allows for rapid onboarding of new insurance products or expansion into new markets without infrastructural constraints.
Do you require enterprise-grade stability for your critical systems?
If your organization cannot afford downtime, partner with experts who understand High Availability architectures. Let us optimize your infrastructure for 99.99% uptime and regulatory compliance.
Your industry has its own rules. We know them.
Tell us your regulatory regime and your stack, we’ll show you a reference from the same world.