Stable IT Infrastructure and Secure Corporate Network for a Local Branch of a Global Corporation
End-to-end IT management, office relocation, and network infrastructure modernisation for Schurter Poland, fully aligned with the standards of the Swiss headquarters.
Executive Summary
Schurter Poland, the local branch of a Swiss manufacturer of electronic components, operates within a global organisation whose central IT department is headquartered in Switzerland. This means the local infrastructure must simultaneously satisfy the operational requirements of the Polish office and the strict technical and security standards imposed by corporate headquarters.
Professnet assumed full responsibility for the IT environment of the Polish branch, becoming the single point of contact for local users and a trusted technical partner in collaboration with the global IT team. Over the course of a multi-year engagement, several key initiatives were delivered: a multi-tier backup system was implemented, the entire IT infrastructure was migrated to a new office location, the network was modernised, and continuous day-to-day user support was maintained throughout.
The result of this partnership is a stable, secure, and globally compliant IT environment that supports the daily operations of the Schurter Poland team and enables the company to scale its activities without infrastructural constraints.
The Challenge: The Multi-Dimensional Needs of a Global Corporate Branch
Schurter Poland operated in an environment of considerable operational complexity. As a branch of an international organisation, it was required to simultaneously meet the needs of local users and adhere to the rigorous technological standards set by the global parent company. Prior to engaging Professnet, the company faced several co-existing challenges.
Ensuring Operational Continuity
IT infrastructure is the backbone of daily office operations. Server failures, network issues, or lack of user support directly translate into lost productivity. The company required a reliable partner providing continuous support and proactive environment monitoring.
Absence of a Data Protection System
Prior to implementing a comprehensive backup solution, company data was not fully protected. The lack of automated backups and offline copies represented a real risk of permanent data loss in the event of hardware failure or a security incident.
Office Relocation Without Business Interruption
Moving the office to a new location required a complete redesign of the network infrastructure and the physical relocation of all IT equipment. The critical challenge was to execute the migration with minimal downtime for end users.
Compliance with the Global Organisation
The local branch must operate within the global Schurter network. The network, firewall, VLAN segmentation, and security procedures had to be synchronised with the requirements of the central IT department in Switzerland, demanding close coordination and deep knowledge of corporate standards.
The Solution: An Integrated IT Management Model
Professnet implemented a fully integrated service model, assuming the role of strategic technology partner for the Schurter Poland branch. The scope of the engagement encompassed both ongoing administration and user support, as well as the delivery of complex infrastructure projects. The key areas of activity are described below.
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Phase 01
Comprehensive IT Infrastructure Management and User Support
Day-to-day environment administration and responsive support for office staff
Phase 02
Implementation of a Multi-Tier Backup System
Eliminating the risk of data loss through automated backup with an offline copy
Phase 03
IT Infrastructure Migration to a New Office Location
Full execution of the IT environment relocation without loss of operational continuity
Phase 04
Network Infrastructure Modernisation and Integration with Headquarters
Aligning the environment with current security standards and global organisation requirements
Power Infrastructure Stability
Professnet Expert on the Project
For local branches of global corporations, the key is not only ensuring smooth day-to-day IT operations, but also the ability to respond rapidly to organisational changes, such as the relocation of an entire office. In the case of Schurter, we built an environment that meets the rigorous standards of the Swiss headquarters, while being managed locally, close to the users. This combination of global standards and local commitment is the foundation of our partnership.
Key Results & Business Impact
The partnership delivered measurable improvements across operational stability, data security, workplace efficiency, and compliance with corporate technology standards.
Stable IT Infrastructure
A reliable IT environment supporting the branch's daily operations, with continuous monitoring and rapid incident response.
Comprehensive Data Protection
A multi-tier backup system (NAS and offline copy) eliminates the risk of permanent loss of business-critical data.
Seamless Office Relocation
Full migration of the IT infrastructure to a new office location completed without any loss of operational continuity for end users.
Compliance with Headquarters Standards
Network infrastructure and security policies fully aligned with the requirements of the global Schurter IT department in Switzerland.
Unquantified Value
Beyond measurable results, the partnership has also delivered strategic benefits that cannot be expressed in numbers, yet have a significant impact on the organisation's day-to-day functioning.
Single Point of Contact
Professnet serves as the sole IT partner for the Polish branch: supporting users, administering infrastructure, and coordinating with the central IT department in Switzerland. This eliminates communication overhead and accelerates issue resolution.
Proactive Care
Deep, long-term knowledge of the environment allows the Professnet team to identify risks before they become failures, as demonstrated by the early detection of the UPS battery degradation issue.
Scalability Assurance
A modern, fully documented infrastructure with VLAN segmentation and an integrated security stack enables rapid onboarding of new employees and environment expansion without infrastructural bottlenecks.
Engagement Timeline
The partnership with Schurter Poland developed organically over the years. Each successive phase was a direct response to the company's growing needs and built upon the foundations established in the previous stage.
Phase 01
Start of Partnership: Managed IT and User Support
Assumption of responsibility for the IT infrastructure of the Polish branch. Workstation configuration, server administration, Fortigate firewall management, and day-to-day user support.
Phase 02
Backup System Implementation
Design and deployment of a multi-tier backup system based on Synology NAS and an offline copy on external media. Development of data recovery procedures and documentation.
Phase 03
IT Infrastructure Migration to a New Office Location
Full execution of the relocation: structured cabling of the new office, rack configuration, WiFi deployment (Aruba), physical transport and reinstallation of equipment, workstation preparation.
Phase 04
Network Modernisation and Integration with Global Infrastructure
Migration to next-generation Fortigate, deployment of HP managed switches, VLAN segmentation configuration, integration with the global Schurter network, and coordination with the central IT team.
Phase 05
Power Infrastructure Stabilisation and Endpoint Security
Deployment of UPS EVER Sinline, proactive battery replacement following detection of degradation. Implementation of ESET Endpoint Security and F-Secure Mobile Security for workstation and mobile device protection.
Phase 06
Workplace Development: Microsoft 365 and Video Conferencing
Support for the deployment and configuration of Microsoft 365, installation of video conferencing systems in meeting rooms, ongoing configuration of accessories and peripheral devices for staff.
Technologies and Solutions
As part of the partnership with Schurter Poland, Professnet has deployed and currently administers the following technology solutions:
Fortinet Fortigate / FortiWiFi
Next-generation firewall (NGFW): security policy management, traffic filtering, VPN, and integration with the global Schurter network.
HP Managed Switch 24-port
Managed network switch with full VLAN support, QoS configuration, and port-level monitoring.
Aruba Access Points
Enterprise wireless network infrastructure: SSID configuration, access policies, and signal coverage management.
Synology NAS
Central backup repository: automated server backups, restore management, and storage capacity administration.
ESET Endpoint Security
Workstation protection against malware, ransomware, and network threats, with centralised agent management.
F-Secure Mobile Security
Employee mobile device protection: encryption, remote wipe, and application security enforcement.
Microsoft 365
Productivity and communication platform: Exchange Online, Teams, SharePoint, OneDrive, licence and account management.
UPS EVER Sinline
Uninterruptible power supply for server and network infrastructure: protection against voltage surges and power outages.
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