Maximize your IT project margin: advanced DevOps for Custom Software Development Companies
We transform complex IT infrastructure and inefficient software delivery into streamlined, secure, and highly profitable operations for ambitious Software Development companies
Beyond Development: addressing custom software development companies profit & growth barriers
Modern Software development companies face pressing issues that directly impact their profitability and development. Whether building client projects or proprietary digital products, they encounter key barriers:
High costs & infrastructural chaos
Underutilized resources
Unnecessary expenditures from suboptimal cloud use and an excess of unused instances.
Lack of automation
Security risks & business disruptions
Insecure access
Developers with direct access to production pose a significant threat to system stability.
Weak safeguards
Absence of MFA/2FA, inconsistent backups, and code vulnerabilities (e.g., hardcoded credentials).
Lack of control
Insufficient monitoring and no documented Disaster Recovery Plan (DRP).
Project delays & slow market responsiveness
Chaotic release processes
Lack of transparency
Barriers to DevOps specialist access
High costs & difficult acquisition
Limited know-how
Why is effective DevOps crucial for your Custom Software Development companies?
Implementing advanced DevOps practices represents a strategic investment that directly enhances the competitiveness and profitability of your company:
Maximizing project profitability
Optimizing infrastructure and delivery processes enables significant reduction in operational costs, directly boosting the profitability of executed projects and proprietary digital products.
Focus on core business
By liberating internal resources from complex infrastructure management and IT operations, we empower your teams to fully concentrate on developing innovative software and cultivating client relationships – the core of your business.
Enhanced business security
Robust security foundations protect your projects and products from cyber threats, minimize downtime risks, and ensure business continuity.
Accelerated time-to-market
Automated delivery processes expedite the release of products and features, allowing for faster market response and a competitive edge.
Access to expert know-how
Instead of incurring the high costs associated with hiring and maintaining an in-house DevOps team (often equivalent to two or three full-time positions), you gain access to our specialized knowledge and experience, acquired in demanding environments. The transformation we undertake would often be impossible to achieve internally.
Scalability and flexibility
Our services adapt to the dynamic demands of your projects, enabling flexible management of IT resources and rapid scaling in response to business requirements.
Versatility of DevOps services: for client projects and your proprietary digital products
Modern custom software companies are evolving, increasingly combining client service activities with the creation of their own innovative digital products. Regardless of whether your company focuses on external projects or strategically develops its own digital solutions our DevOps services are perfectly tailored to your needs.
We understand that challenges related to infrastructure, security, and the efficiency of code delivery are universal for any entity developing software. Thanks to our experience in both business models, we offer solutions that:
Optimize operational costs
both in the context of client projects (where profitability is key) and for proprietary products (where long-term profitability is a priority).
Enhance the security
of all undertaken ventures, protecting both client data and the company’s intellectual property.
Accelerate the delivery cycle
enabling rapid delivery of new functionalities and products to market, regardless of whether it’s a service for an external entity or an update to your own application
Support the development of internal teams
providing them with tools and processes that minimize “idle time” and increase productivity.
Comprehensive DevOps and SRE support
We offer comprehensive support in critical areas that form the foundation of your success:
01
Cybersecurity and infrastructure stability
We ensure security at every stage of the product lifecycle, minimizing risk and protecting your assets:
- Comprehensive security audit
We conduct a detailed technical and organizational audit of your infrastructure and processes, identifying key vulnerabilities and potential risks. - Segregation of duties (SoD)
We implement a fundamental division of roles and permissions within the system (Business, Security, DevOps, IT Operations, Development) at both organizational and technical levels. We eliminate direct developer access to production environments, which is a serious risk for your clients. - Multi-Factor authentication (MFA/2FA) implementation
We implement mandatory two-factor or multi-factor authentication for all systems, significantly enhancing access security. - Establishment and implementation of consistent backup systems
We provide comprehensive solutions for creating consistent and diversified backups, stored on various resources, which eliminates the risk of a single point of failure. - Identity and access management optimization
We review and eliminate inactive or unused permissions within systems, which also contributes to security. - Centralized logging and monitoring
We implement extended logging within the system to provide full visibility into user and system activities, supporting anomaly detection. - SIEM implementation
We deploy an advanced SIEM system that centralizes security management by collecting logs from all infrastructure components. This system analyzes data (including with AI assistance), correlating seemingly unrelated events to predict and detect threats in real-time. - Code scanning and refactoring for security
We scan existing code for security vulnerabilities, such as hardcoded credentials directly placed in the code. Subsequently, we support code refactoring to enhance its security. - Disaster recovery procedures
We establish comprehensive procedures for system recovery in the event of a crisis, ensuring business continuity. - Technical documentation enhancement
We prepare missing technical documentation and system architecture diagrams, facilitating management and maintenance.
02
Efficient product delivery acceleration
We accelerate the development cycle, ensuring adherence to schedules and high-quality software delivery:
- Automation of delivery processes (CI/CD pipelines)
We take over and automate code publishing processes (release pipelines), minimizing manual interventions and accelerating the entire delivery cycle. These processes are synchronized with the Product Roadmap and Product Owner. - Product owner support
We ensure that infrastructure and delivery processes operate efficiently, supporting the realization of the product roadmap and eliminating delays, which is crucial for the Product Owner. Monitoring and alerts on system status are key to preventing unexpected downtimes that impact the business. - Comprehensive monitoring and alerting
We establish a central dashboard that provides full visibility into the health status of the entire system and all its components. The system alerts on potential issues enabling rapid response and preventing failures. - Lifecycle management of product and infrastructure
We implement processes for regular updates, patching software, and infrastructure, ensuring all components are current and secure. - ITSM (IT Service Management) and Helpdesk
We provide comprehensive IT Service Management (ITSM) services , including Self-Service Applications for systems built for corporate clients. Additionally, we offer Helpdesk/Service Desk support for your client users, hardware management, and IT network assistance. - IT Operations
We conduct ongoing IT operations for B2B/B2C systems, including customer service and resolving user tickets.
03
Operational cost and resource optimization
We reduce unnecessary expenditures while enhancing resource utilization efficiency:
- Infrastructure as Code (IaC): We automate the creation and management of environments using tools like Terraform. IaC allows for dynamic launching and termination of environments, generating significant cost savings.
- Cloud resource optimization: We conduct a detailed audit and optimize cloud resource utilization, eliminating unused or redundant virtual machines and other infrastructure components.
- License optimization: We assist in the efficient management and procurement of licenses, which leads to overall expenditure reduction.
- Personnel cost reduction: Through our expertise and efficiency, we eliminate or minimize the need for hiring and maintaining a large, expensive in-house DevOps team on a full-time basis, offering a flexible collaboration model.
04
Value-Added services
- Code escrow: We establish mechanisms for securely depositing digital products with a third party. Furthermore, we implement a process ensuring that the deposited product is regularly updated in accordance with the roadmap, which is critical for business owners and investors to safeguard the digital product’s value.
- Employee On-boarding and Off-boarding processes: We establish and implement consistent processes for managing employee access to systems and data.
Our collaboration is based on a proven, methodical approach that guarantees effectiveness and transparency at every stage.
Audit and analysis
- Phase: We commence with an in-depth audit of your current infrastructure, operational processes. Our objective is to identify areas requiring optimization, potential security risks and inefficiencies in resource management and delivery processes.
- Significance: This initial phase is crucial for understanding the specifics of your environment and forms the basis for developing a personalized strategy. This is where our expertise becomes essential in the IT transformation process, indicating a precise path to increased efficiency and security.
Transformation and implementation phase (Key intervention and code delivery automation)
- Phase: Based on the audit results, we proceed to implement the defined solutions. We focus on automation, building scalable environments, and strengthening security mechanisms. Within this phase, we take over and optimize the code delivery process, ensuring it becomes automated and efficient. This includes creating and improving CI/CD pipelines, ensuring synchronization with the product roadmap.
- Significance: This phase is fundamental for optimizing operational costs and ensuring the smooth execution of product roadmaps. By streamlining and automating software delivery processes, we directly contribute to enhancing your operational efficiency and security.
Optimization and maintenance (Ongoing improvement and operational Support)
- Phase: Following the completion of the transformation and implementation of automated processes, we transition to a phase of continuous support, monitoring, and improvement. We provide ongoing management of infrastructure and processes (including the code delivery process), responding to evolving needs and dynamically optimizing resources. We offer full operational support, including ITSM and Helpdesk.
- Significance: We guarantee the long-term stability, security, and efficiency of your IT environment. Our actions aim to sustain the achieved benefits and adapt systems to evolving market demands.
First step: comprehensive audit of infrastructure and code delivery process
Understanding your current environment is the foundation of effective transformation. Therefore, our collaboration begins with a detailed audit, allowing for a deep analysis of key areas within your company:
IT infrastructure audit
We thoroughly analyze the configuration of your servers, cloud resources, networks, and databases. We assess resource utilization, identify areas of excessive costs, and pinpoint potential bottlenecks.
Code delivery process (CI/CD) audit
We examine your current practices for publishing code – from development and testing stages to production deployment. We evaluate the level of automation, repeatability, efficiency, and reliability of these processes.
Security audit
We verify the level of security at both technical and organizational levels. We check existing access policies, segregation of duties, backup configurations , the presence of hardcoded credentials in the code , and the quality of monitoring and alerting systems.
We propose ready-made solutions from day one:
Thanks to our extensive experience and deep know-how, an audit is not merely a list of problems for us. Already at this stage, we are able to identify key areas for immediate improvement and propose ready-made, proven solutions that we have successfully implemented for other clients. Our goal is a rapid transition from diagnosis to action, to optimize your operations and enhance security even in the initial phase of our cooperation.
Benefits for your business: measurable results and increased profitability
Our actions translate into tangible benefits, directly impacting your financial and operational performance, which are crucial for owners, management, Product Owners, technology and security officers:
Maximized profitability
Through significant optimization of infrastructure costs and resources, and enhanced efficiency of development and delivery processes.
Enhanced business security
Comprehensive protection against cyber threats, minimized risk of downtime, and assured business continuity under all conditions.
Accelerated time-to-market
Automated delivery processes eliminate bottlenecks and delays, enabling quicker market response and a competitive advantage.
Stable and flexible environment
An infrastructure adapted to dynamic development needs, resilient to failures, and easily scalable.
Transparent control
Full visibility into system and process status through centralized monitoring, reporting, and Service Level Agreement (SLA) metrics
Access to expert know-how
You leverage the knowledge and experience of specialists without the expense of full-time employment, which is often a more cost-effective solution than maintaining dedicated employees.
Reduced investment risk
Assurance to owners and investors that the product is secure, stable, and poised for growth, thereby increasing its value and safeguarding future profits.
Our expertise allows us to effectively support you across the full spectrum of your operations, providing a consistent, efficient, and secure DevOps environment that becomes a strategic asset, regardless of the nature of the projects being executed.
Proven track record
Our approach is founded on practical experience and measurable results, confirmed in demanding environments:
- Infrastructure and delivery process management for a leading Custom Software Development Company:
- Challenge: A large company, employing 50 developers , executing client projects and developing its own products, faced an excessive number of virtual machines and a lack of process automation.
- Results: We implemented comprehensive infrastructure management, CI/CD automation, ITSM and Helpdesk. We optimized the number of virtual machines from 122 to 50, resulting in a 64% reduction in operational costs. This significantly shortened the delivery cycle, increased uptime, and ensured full operational support and security.
Technology Partners
By choosing us, you gain not merely a service provider, but a strategic partner who actively contributes to the profitability and security of your company:
Profound know-How and experience
We are experts in DevOps and IT security, with proven successes in executing complex projects.
Holistic approach
We offer comprehensive solutions, encompassing both technical aspects (infrastructure, code) and organizational elements (processes, security).
Measurable results
Our actions directly lead to reduced operational costs, enhanced efficiency, and improved security, thereby increasing your project profitability.
Long-term partnership
We not only implement and optimize but also maintain and manage your infrastructure, providing continuous support and adaptation to evolving needs.
Scalability of services
We are capable of supporting both large Software Development companies and smaller entities, tailoring our service scope to your specific requirements.
Unique service combination
As one of the few on the market, we offer not only infrastructure and DevOps but also full ITSM and IT Operations support for users, representing a comprehensive service package.
Code Escrow for value preservation
Our service safeguards the value of your digital product, which is crucial for owners and investors.
Let's talk. We’re just a message away.
Whether you have questions, need advice, or want to learn more about collaboration opportunities, we’re here for you. Our team of specialists is always ready to help you find the best solutions.
Frequently Asked Questions
Our services can either complement existing skill gaps within your team, assume responsibility for specific areas (e.g., infrastructure and software delivery process management), or support you in a comprehensive IT transformation. Our objective is to optimize resources and processes.
Infrastructure automation and optimization typically yield measurable results in terms of cost reduction and efficiency improvement within the short to medium term, often within a few months.
Our successes are measured using specific indicators such as system uptime , reduction in delivery cycle time , resource utilization efficiency , incident response time, and overall improvement in security posture. All these data can be presented on a dedicated dashboard
Our offer is tailored for custom development companies that both execute development projects for clients and develop their own digital products. It is particularly beneficial for companies that write code for someone or for themselves and have a development team.