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Co-Managed Azure – Expert access model

We replace the "black box" outsourcing model with a transparent partnership. Your internal team drives the applications; we manage the Azure platform, providing the L3 expertise you need without the overhead of hiring full-time architects.

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The challenge: The "Skill Gap" in Internal IT

Are your internal developers and sysadmins overwhelmed by the complexity of the cloud? Expecting a generalist IT team to master every new Azure feature while managing daily user tickets is not a strategy; it is a liability.

The "Unicorn Hunt" syndrome

Trying to hire a full-time Senior Cloud Architect is expensive, slow, and often overkill for maintenance tasks.

Operational Burnout

Your internal team works 9-5. If a server crashes at 2 AM, who handles it? Forcing your best developers to be on-call leads to churn.

Lack of Deep Expertise

Your team knows the application perfectly, but do they know the intricacies of Azure networking, governance, and cost optimization?

Security Blind Spots

Without a dedicated security expert, misconfigurations (like open ports or weak identity policies) go unnoticed until an audit—or a breach.

If the answer is "we are winging it," you are at risk.

The solution: The "Extension" Team Model

We treat our relationship not as a vendor-client transaction, but as a seamless extension of your IT department. This shifts your operations from Isolated Silos to Collaborative Engineering.

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You Keep Control

You retain full administrative access and control over your applications and data. We don't lock you out.

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We Handle the Platform

We take ownership of the "plumbing"—monitoring, backups, patching, and core infrastructure security.

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Access to L3 Architects

You gain on-demand access to top-tier experts for complex problems (e.g., "How do we architect this for high availability?") without paying a full-time salary.
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Knowledge Transfer

We don't just fix issues; we explain them. We work side-by-side with your team, upskilling them in the process.

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24/7 "Eyes on Glass"

While your team sleeps, our operations center monitors your environment, resolving alerts before they become incidents.

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Choose Fully Managed (Outsourcing) if

You have no internal IT staff or want to focus 100% on business strategy, handing over all technical operations.
  • We handle everything from the laptop to the cloud database.

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Choose Co-Managed (Expert Access) if

You have a capable internal team that handles day-to-day user support and application logic but lacks deep Azure/DevOps skills.
  • This is the "Power Multiplier" model. Your team handles the business; we handle the cloud complexity.
  • It is ideal for large enterprises (US/UK/PL) who want to augment, not replace, their staff.

The dilemma: Fully Managed vs. Co-Managed?

We don't force a model on you. We analyze your internal capabilities to recommend the right split.

How it works: The Shared Responsibility Matrix

We build a framework where roles are clearly defined, ensuring nothing falls through the cracks.

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01

The Split (RACI)

  • Your Team: Application deployment, User Management (Joiners/Leavers), Data Logic, and Business Requirements.
  • Our Team: Azure Governance, Network Security, Backup Management, Cost Management, and 24/7 Incident Response.

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Collaboration Architecture

  • Unified Channels: We integrate into your Slack or Microsoft Teams. You can ping our architects directly—no formal ticketing walls for quick questions.
  • Azure Lighthouse: We manage your environment securely without needing user accounts in your directory. We see what you see.

Technology stack: Collaborative Tooling

We use industry-standard tools to ensure transparency and security.

Access Management

Azure Lighthouse for secure, cross-tenant management

Governance

Azure Policy to enforce compliance automatically.

Identity

Privileged Identity Management (PIM) for Just-In-Time access.

Observability

Azure Monitor and Log Analytics shared workspaces.

Communication

Shared Teams Channels and Jira/ServiceNow integration
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Professnet is officially certified for: ISO 27001

ISO certifications reflect our focus on delivering reliable and secure technology services.
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Tier-1 Partner

Direct collaboration with Microsoft engineers

16 Years

Experience in system design

ISO 27001

Certified information security

< 15 min

Critical incident response time (SLA)

Business value: Expertise on Demand

Co-Managed services are an investment that pays dividends in flexibility and team growth.

  • Cost Efficiency: Access an entire team of experts (Security, Network, DevOps) for less than the cost of one full-time senior hire.
  • Eliminate Bottlenecks: Your developers stop waiting for infrastructure. We provision resources and troubleshoot platform errors instantly.
  • Crisis Assurance: In a major outage, you have immediate access to senior architects who have seen it before.
  • No "Vendor Lock-in": Because we work in your tenant with your team, you retain all knowledge and configurations.

Deliverables: Your Partnership Assets

Deliverable

Technical specifications

RACI Matrix

A detailed document defining exactly who is responsible for every task (e.g., "Who patches the OS? Who updates the App?").

Monthly Health Check

A report analyzing security posture, cost trends, and performance recommendations.

Architecture Workshops

Quarterly sessions with L3 Architects to plan your roadmap and review modernizations.

Runbook Documentation

Shared documentation updating your team on how the infrastructure is configured.

Engagement timeline: Integrating the Teams

Week 1

Onboarding & Lighthouse

We configure secure access via Azure Lighthouse and set up the communication channels.

Week 2

RACI Workshop

We sit down with your IT Director to map out the "Lines of Demarcation"—who does what, when, and how.

Week 3

Tooling & Go-Live

We deploy our monitoring agents, tune the alerts, and officially begin the co-management support.

Why partner with us?

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We are Mentors

We don't hide our knowledge. Our goal is to make your internal team stronger, not to make you dependent on us.

Pragmatic advice

We validate your ideas. If your team wants to use a specific service, we provide the "Second Opinion" based on our experience across dozens of clients.

Cultural Fit

We act as colleagues. We join your stand-ups if needed. We are not an external entity; we are the "Cloud Wing" of your IT department.

Global Standards

Ideal for UK/US markets requiring strict compliance and professional communication standards.

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What our customers say about us

Their professionalism, reliability, and commitment to each project ensure that every collaboration runs smoothly and efficiently. I wholeheartedly recommend Professnet as a solid and competent business partner.

Mariusz Duczek

Managing Director @ SCHURTER

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Thanks to their skills in system integration and technological consulting, we have significantly improved our operational processes. Projects are executed not only on time but with the utmost care.

Jarosław Sojewski

Managing Director @ FOMAR Friction

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The professionalism of the team, their quick response to our needs, and in-depth analysis have enabled us to optimize our cloud environment and enhance its security. We confidently recommend Professnet as a solid technology partner.

Maciej Kromkowski

Board Member @ Power21

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Case studies

From Local Server Room to Global Cloud

How abcgo.pl Reduced Costs by 40% and Secured Client Financial Data.

ERP System:

enova365

Technologies:

Microsoft Azure, Azure Virtual Desktop (AVD), SQL Database

Key Achievement:

40% OPEX Reduction
Read more
hero-administracja-serwerami
hero-m365
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Building a resilient security architecture

How KZBS secured the ecosystem of 500+ cooperative banks against modern threats.

Sector:

Banking / Public Trust

Scale:

500+ Associated Banks

Key Compliance:

NIS2, DORA, GDPR, ISO 27001
Read more

FAQ

Absolutely not. In the Co-Managed model, you retain Owner rights. We work alongside you. It is your environment; we just help keep it clean and running.

Yes. Since we are experts in IaC and DevOps, we often assist internal development teams in optimizing their CI/CD workflows as part of the service.

We can integrate with your existing ITSM (e.g., ServiceNow, Jira) or provide our own portal. For urgent technical discussions, we use direct chat (Teams/Slack).

You can. Because we document everything and train your team, offboarding is seamless. There is no proprietary "black box" to untangle.

Technology Partners

cisco
citrix
dell
eset
fortinet
fujitsu
hpe
huawei
jabra
lenovo
manage-engine
microsoft
oracle
palo-alto
redhat
symantec
trend-micro
vmware
xerox
cisco
citrix
dell
eset
fortinet
fujitsu
hpe
huawei
jabra
lenovo
manage-engine
microsoft
oracle
palo-alto
redhat
symantec
trend-micro
vmware
xerox
cisco
citrix
dell
eset
fortinet
fujitsu
hpe
huawei
jabra
lenovo
manage-engine
microsoft
oracle
palo-alto
redhat
symantec
trend-micro
vmware
xerox
cisco
citrix
dell
eset
fortinet
fujitsu
hpe
huawei
jabra
lenovo
manage-engine
microsoft
oracle
palo-alto
redhat
symantec
trend-micro
vmware
xerox
cisco
citrix
dell
eset
fortinet
fujitsu
hpe
huawei
jabra
lenovo
manage-engine
microsoft
oracle
palo-alto
redhat
symantec
trend-micro
vmware
xerox
cisco
citrix
dell
eset
fortinet
fujitsu
hpe
huawei
jabra
lenovo
manage-engine
microsoft
oracle
palo-alto
redhat
symantec
trend-micro
vmware
xerox

We are always happy to talk

Reach out to us about a project, consultation, or to explore other collaboration opportunities.

portrait Lukasz Tabaczek

Lukasz Tabaczek

CEO
professnet@professnet.pl
+48 516 524 227
Schedule a meeting
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Elektronowa 2d (4 floor)
03-219 Warsaw
P O L A N D
VAT ID: PL 5242 793 610

Cloud & Infrastructure:

Migration & Repatriation Azure Landing Zone Secure Connectivity Intune & Device Management

Apps, Data & AI:

App Modernization Factory Serverless & Event-Driven Azure DevOps & IaC Private RAG (GenAI)

Security & Compliance:

Managed SOC Identity & Entra ID DevSecOps (SSDLC) Security Consulting

Managed Services:

Managed Infra (24/7) Co-Managed Azure Managed Compute (VMs) Data Lifecycle & Archive

Assessments:

Azure 3D Assessment NIS2 & DORA Audit AI Readiness Check App Mod. Assessment AKS Health Check

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